A variety of services are employed by the system that cater to the complete product suite in a consistent manner.

  • Single sign-on allows a player to login once and be able to view/play all products with a single balance.
  • Identity management service ensures that operators only have access and permission to the products they require.
  • My Account capabilities allow a player to self-serve their requests to provide them a higher level of service and reduce customer service calls
  • Customer Service consoles allow operators to service customer requests and see customers play history.
  • Bonusing system with configurable rollover can be used system wide to offer incentives to keep your players retained or reactivate lapsed players.
  • Affiliate tracking allows the ability to track where customers came from or who referred them
  • Player Classification tools and reports allows the operator to identify and classify their best players to ensure they are treated properly